Residency Permit Workflow

Internal only

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Overview

The residency permit workflow covers short-term and long-term residence permits for foreigners living in Türkiye. This is Ikamet’s primary service.

Permit types

Type	Duration	Notes
Short-term	1–2 years	Most common; renewable
Family	Linked to sponsor	Spouse, children
Student	Duration of study	Requires enrolled institution
Long-term	Indefinite	After 8+ years continuous residence
Humanitarian	Variable	Exceptional circumstances

Required documents (standard short-term)

• Valid passport (min. 6 months beyond permit end date)
• Biometric photo (4 pcs, recent)
• Proof of accommodation (notarized rental contract or property title)
• Health insurance valid in Türkiye
• Proof of sufficient funds (bank statement)
• Application fee receipt

Workflow stages

PENDING
  → AWAITING_DOCUMENTS       Customer uploads documents
  → SUBMITTED                 Application filed with Immigration
  → UNDER_REVIEW              Immigration processing
  → APPROVED                  Permit approved
  → ISSUED                    Card ready for collection / delivery
  → ACTIVE                    Permit valid
  → RENEWAL_DUE               60 days before expiry
  → COMPLETED                 Renewed or closed

Key SLAs

Stage	Typical duration
Document collection	3–7 days
Appointment booking	1–4 weeks (varies by province)
Government processing	30–90 days
Card issuance after approval	1–3 weeks

Renewal trigger

The renewals engine flags permits at 90, 60, 30, 14, and 7 days before expiry. At 60 days, an outreach sequence begins:

1. WhatsApp notification to customer
2. Task created for assigned agent
3. Status moves to RENEWAL_DUE

Province notes

• Istanbul: Highest volume; appointment slots are competitive. Book 8–10 weeks before expiry.
• Ankara: Faster processing; walk-in appointments sometimes available.
• Antalya: Seasonal backlog (summer peak). Apply early.
• Izmir: Mid-range processing time.

Common rejection reasons

• Insufficient fund documentation (minimum threshold not met)
• Health insurance not valid for full permit duration
• Accommodation document not notarized
• Expired passport submitted
• Address mismatch between documents

Compliance flags

Flag for COMPLIANCE_REVIEW if:

• Customer has overstayed a previous permit
• Passport nationality requires additional screening
• Document authenticity cannot be verified